Terms of use
Last updated:
By using this site and buying from PRATTA, you agree to these terms. The shop is operated by PRATTA, CNPJ 68.239.816/0001-06, based in São Paulo – SP, Brazil.
Products and photos
Photos and descriptions show each piece as faithfully as possible. Slight variations in tone and lustre may occur depending on your screen and lighting. Measurements and weight appear on the product page when available.
Prices and availability
Prices are in Brazilian reais and may change without notice; the price shown at the time of purchase applies. Availability is confirmed at checkout. If for any reason we cannot fulfil a paid order, we let you know and refund the full amount.
Payment
We accept Pix, with 5% off; credit card in up to 3 interest-free instalments; and boleto. Payment is processed in Shopify's checkout, and the order is confirmed once payment is approved.
Coupons
Coupons apply under the conditions stated with them.
Delivery, returns and warranty
The conditions for delivery, exchanges, returns and warranty are on the Shipping and delivery, Returns and exchanges and Warranty and provenance pages, and form part of these terms.
Engraved pieces
The engraving text is sent by you; before engraving, we confirm the spelling on WhatsApp. We do not engrave offensive or discriminatory content, or content that infringes the rights of others.
Intellectual property
The PRATTA brand, logo, photos and texts on this site belong to PRATTA or are used with permission, and may not be reproduced for commercial use without consent.
Use of the site
The site may not be used for unlawful purposes or to interfere with its operation.
Privacy
Your personal data is handled under our Privacy policy.
Governing law and jurisdiction
These terms are governed by Brazilian law, in particular the Consumer Code. The courts of the consumer's place of residence have jurisdiction.